FAQ

How do I know my transaction will be safe?
Our online shopping cart and security technology ensures the safest and most reliable checkout experience for our customers.  The information for all orders placed on our site is encrypted using SSL technology, so your transactions are completely protected. With SSL in place for both the client and the server, the information sent via the Internet will arrive SSL-enabled browser. Most browsers today are equipped with SSL. To be sure your connection is secure when filling out the order form, simply check for secure icon in the bottom border of your browser window when viewing the order form itself. The icon should be visible and show the lock in the locked position. Note: Email is not encrypted and is not a secure means of sending credit card information. 

What happens after I’ve placed my order?
After you place your order you will receive an email notification confirming your order.

How long will my order take?

Your order will be processed and shipped within 3-5 business days. Please note that business days are Monday-Friday excluding holidays.

How do I cancel or change my order?

Orders cannot be changed or canceled after 24 hours. If you would like to add additional items to your order, please start a new order.

How are products delivered to me?
We ship most orders within 72 hours either through UPS or USPS.  We will notify you promptly of any backorders. Products that are backordered will ship within two weeks. We appreciate your patience, and will make every effort to ship your order at the earliest possible time.